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How Do I Dispute the Accuracy of an Employment Verification?

If you believe any information in your employment verification report is inaccurate or incomplete, you may file a dispute with DriverReach for free. The dispute investigation process may take up to 30 days from the date we receive notice of the dispute.

You are entitled this information by law. If you need assistance identifying the specific information that you want to dispute, it may be helpful for you to first request a free copy of your employment verification report(s), but it is not necessary for you to do so.

DriverReach will promptly investigate the information you are disputing. DriverReach also has trained customer service representatives who can work with you if you need assistance identifying the specific information you want to dispute.

To report a dispute or to request a free copy of your employment verification report, you may contact DriverReach Customer Service at 800-791-0461 or support@driverreach.com.


You must also complete a dispute form and fax it to 317-726-0725. If you are unable to access or complete the form or if you require additional assistance, please contact us:

DriverReach Customer Service
Toll Free: 800-791-0461 (Monday-Friday, 8am to 5pm EST)
Fax: 317-726-0725


Address: DriverReach
Attn: Consumer Disputes 
8440 Woodfield Crossing Boulevard, Suite 500
Indianapolis, Indiana, 46240

 

Additional Information
The federal Fair Credit Reporting Act: Summary of Your Rights Under the FCRA

For California consumers: Summary of Your Rights Under California Law

Additional background screening information and reference materials published by the FTC may be found at: http://business.ftc.gov/privacy-and-security/credit-reporting

If you believe you are the victim of identity theft, applicable information published by the FTC may be found at: https://go.asurint.com/e/298262/s-of-Identity-Theft---2018-pdf/3s9rv/511633153, including a copy of the FTC’s publication “Remedying the Effects of Identity Theft”, which also may be found directly at: https://www.consumerfinance.gov/learnmore/